Legal
Privacy Policy
This Privacy Policy explains how Oftring Ventures, LLC collects, uses, discloses, and retains information in connection with lock in.
1. Scope
This Privacy Policy applies to lock in, its public website, waitlist and sign-in flows, and the product experiences available through lockin.im.
lock in is operated by Oftring Ventures, LLC. The business website is oftring.io, but these disclosures apply to the lock in service itself.
2. Information we collect
We collect information directly from you, automatically from your device and browser, and from service providers that help us operate the product.
- Account and access data, such as your email address, sign-in activity, and session information.
- Waitlist and support data, such as submitted email addresses, request metadata, and support communications.
- Commitment and rule data, such as titles, places, schedules, windows, penalty ladders, and related configuration history.
- Check-in and precise geolocation data, such as location readings, timestamps, device context, check-in results, review actions, and related diagnostics captured during active check-in and review flows.
- Billing data, such as Stripe customer identifiers, subscription status, lifetime entitlement status, payment-method readiness, payment intent identifiers, and billing event history.
- Notification data, such as email delivery records, push subscription records, reminder logs, and related device metadata.
- Basic technical and log data, such as IP-derived signals, user-agent data, browser and app context, and security or troubleshooting events.
3. Sources of information
We collect information from you when you sign in, join the waitlist, create or manage commitments, check in, appeal an outcome, configure billing, or contact support.
We also receive information from your browser or device, payment processors such as Stripe, infrastructure and auth providers such as Supabase, location and place-search providers such as Google Places, and communications providers that deliver reminders or support messages.
4. How we use information
We use personal information to operate, secure, and improve lock in and to support the enforcement model that the service is built around.
- Provide sign-in, account access, and waitlist handling.
- Create, display, and manage commitments and related scheduling data.
- Verify check-ins, evaluate borderline outcomes, investigate appeals, and explain historical results.
- Process paid access, subscriptions, payment-method setup, missed-commitment charges, refunds, and billing support.
- Measure advertising attribution and campaign performance.
- Send reminders, service messages, and support responses.
- Monitor availability, prevent abuse, enforce our Terms, comply with law, and improve product performance.
5. Precise geolocation
lock in uses precise geolocation to verify whether you were near the saved place during a scheduled check-in window and to support review, appeal, fraud prevention, and troubleshooting for that activity.
We do not describe lock in as a continuous lifestyle-tracking product. The service is designed around narrow, scheduled verification rather than an always-on movement feed.
6. How we disclose information
We may disclose information to operational service providers and partners that help us run the service, such as hosting, authentication, database, billing, place-search, email, push, analytics, advertising measurement, and support vendors.
We may also disclose information if required by law, to protect rights and safety, in connection with fraud or abuse investigations, or as part of a merger, acquisition, financing, or similar business transaction.
We do not sell or rent personal information for money. We also do not share precise geolocation for unrelated advertising or data-broker purposes.
7. Retention
We retain information for as long as reasonably necessary to operate the service, maintain account and billing records, resolve disputes, review check-ins, enforce our Terms, comply with law, and support security and audit needs.
Retention periods may vary by data type. For example, account, billing, and support records may be kept longer than waitlist submissions or transient technical logs.
8. Your choices and requests
You can manage some information through the product, such as payment-method setup, subscription cancellation where applicable, and push reminder preferences.
For privacy questions or requests, including requests to access or delete information where applicable, contact us at support@lockin.im. We may need to verify your identity and may retain certain records as permitted or required by law.
9. Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
10. Minors
lock in is intended only for adults age 18 and older. We do not knowingly permit minors to use the service or knowingly collect personal information from children through the service.
11. Changes and contact
We may update this Privacy Policy from time to time. When we do, we will update the effective date and may provide additional notice if the changes are material.
Questions, requests, and notices may be sent to support@lockin.im.